Account Services

Account Services is a website designed to provide plan participants with access to their retirement account information. This site is available 24 hours a day, 7 days a week. 

OneAmerica Participant Service Center

Service Center representatives are available to assist participants between the hours of 8 a.m. and 10 p.m. Eastern Time, Monday through Friday. Participants can also check their account balance, the status of distribution requests and request distribution forms via the OneAmerica interactive voice response system, available 24 hours a day, 7 days a week.

eAccess®

eAccess® is a website designed for Third Party Administrators to access and download plan and participant information. The site is available 24 hours a day, 7 days a week. Please visit our eAccess® demo to view its features.

eProducer®

eProducer® is a website designed for our selling partners. eProducer provides access to plan and participant information, product and plan information and sales support materials. The site is available 24 hours a day, 7 days a week.

Available through the eProducer website, the Investment Advisor add-on feature allows Investment Advisors to create allocation models to be used by plan participants through their secure Account Services website. For more information visit our Investment Advisor demo or contact an AUL sales representative at 1-866-313-SELL.

eSponsor®

eSponsor® is a website designed for plan sponsors/administrators to access plan and participant information. This site is available 24 hours a day, 7 days a week.

Contribution and Census Management (CCM)

CCM is part of our data management technology that allows us to capture your contribution files and census data — including hours, compensation, new hires, employee status changes, etc. — into our recordkeeping system. We complete and deliver self service, web-based reporting back to you.

Learn more about CCM.

CCM datasheet

 

For additional retirement resources, visit www.oneamerica.com.